Privacy Policy

Effective date: September 15, 2026

Who we are

Happy Ducts HVAC Solutions (“Happy Ducts,” “we,” “us”) is a South Florida HVAC and air quality company. This policy describes how we collect, use, and share information when you visit www.happyducts.com, request an estimate, or otherwise contact us.

2330 Hayes Street
Hollywood, FL 33020

4474 Weston Road, Unit 2041
Weston, FL 33331

Phone: 833-442-7792
Email: Info@happyducts.com

Information we collect

We collect information you provide and information collected automatically:

Estimate requests: first name, last name, email address, phone number, ZIP code, the issue you select, an optional message, and the page URL where you submitted the form.
Communications: emails, texts, and calls you exchange with us after you reach out.
Technical data: IP address, browser type, device information, pages viewed, and approximate location derived from IP.

Formspree

Estimate forms are processed by Formspree, a third-party form service. When you submit a request, Formspree receives the fields listed above so we can follow up. Formspree’s handling of that data is described in the Formspree Privacy Policy .

Cookies, Google Analytics, and Tag Manager

We use cookies and similar technologies for site function and, if you choose, analytics.

Essential: We set an hd_locale cookie to remember your language (English or Spanish). That cookie is required to keep your language preference and is not gated by the cookie notice.

Analytics: Google Tag Manager and Google Analytics 4 load only after you click Accept on the cookie notice, and only when JavaScript is available. They help us understand visits, traffic sources, and how people use the site. If you do not accept, or if JavaScript is turned off, Tag Manager and Analytics do not load.

Your Accept choice is stored in your browser’s localStorage as happyducts-cookie-ack. That value is not an analytics cookie; it only records that you accepted so we can load those tags on later visits.

Google may process this information as described in the Google Privacy Policy and How Google uses information from sites that use its services .

You can control cookies in your browser settings. Blocking cookies may affect how the site works. Google also offers an Analytics opt-out browser add-on .

reCAPTCHA

Our estimate form uses Google reCAPTCHA to reduce spam and abuse. reCAPTCHA may collect hardware and software information, including device and application data, and send it to Google. reCAPTCHA runs when you use the estimate form and is not gated by the cookie notice. Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service .

How we use information

We use the information we collect to:

Respond to estimate requests and provide HVAC, air duct, and mold services
Contact you via text, email, or phone about your request, as you agree when you submit
Operate, secure, and improve the website
Measure traffic with Google Analytics
Prevent spam, fraud, and misuse
Comply with law and protect our rights

Sharing and sale of data

We do not sell your personal information. We share information with service providers who help us run the site and our business, including Formspree and Google (Analytics, Tag Manager, and reCAPTCHA). We may also share information if required by law, to protect safety or legal rights, or in connection with a business transfer.

Text, email, and phone

If you submit the estimate form, you consent to receive communications via text, email, or phone about your request. Email Info@happyducts.com or call 833-442-7792 to update your contact preferences.

Retention

We keep estimate and communication records as long as needed to follow up on your request, provide service, maintain business records, and meet legal obligations. Analytics data is retained according to our Google Analytics settings and Google’s policies.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we collect. No website or transmission is completely secure.

Children

This site is intended for adults seeking HVAC and air quality services. We do not knowingly collect personal information from children under 13.

Your choices

Click Accept on the cookie notice to enable Google Tag Manager and Google Analytics
Do not accept, and those analytics tags will not load
Use browser controls to block or delete cookies
Opt out of Google Analytics with the add-on linked above
Contact us to change how we reach you
Email Info@happyducts.com to ask about, update, or request deletion of information you submitted

Florida notice

We operate in Florida and serve customers in South Florida. We do not sell personal information. If you have a privacy question or request, contact us using the details above. Depending on applicable law, additional rights may be available to you.

Language

This policy is available in English and Spanish. The Spanish version is provided for convenience. If there is any conflict between the two versions, the English version controls. Choosing a language does not change our service area or the Florida notices in this policy.

Changes

We may update this policy from time to time. The effective date at the top of this page will change when we do. Continued use of the site after an update means you accept the revised policy.

Contact

Questions about this policy: Info@happyducts.com or 833-4-HAPPYAC.